Washington State Participant Consent
Updated Mar. 4, 2026
Thank you for your interest in participating in this market research study commissioned by TriVoca Health’s client (a market research agency or a company from another sector). This study may also be sponsored by another company whose name may be revealed at the end of the study to avoid unconsciously influencing you.
As a market research company, TriVoca Health is bound by the professional ethics and codes of national and international market research associations and Washington State privacy laws and regulations. In this context, your participation in this market research is voluntary. Before you may participate, you must formally acknowledge and agree to the information contained in this notice. When participants are under 18, the parent or the adult custodian must consent on behalf of the child.
If you have any questions regarding this notice, please contact:
| Postal Address of the Entity | Email Address for Contact |
Health Insights, LLC |
What type of personal information will TriVoca Health process about you?
For market research studies, we may collect and use the following information:
- Identification information: first name, last name, initials, username, contact details, online identifier, etc.
- Characteristics: date of birth, gender, geographic location, marital status, family structure, goods and services owned or used, socio-professional category, housing occupancy status, etc.
- Professional information: education, job titles, specialty, work history, certifications, company or institution name, etc.
- Opinions and experiences: interests, likes or dislikes, etc.
- Devices used: IP address, MAC address, browser fingerprint, etc.
- Personal images: photographs, video and/or audio recordings,
- Special categories: consumer health data, including any personal information that is linkable to a consumer and that identifies the consumer’s past, present, or future physical or mental health status and any beliefs or thoughts, migration background, gender identity, and sexual orientation, health and medical conditions, financial information, etc.
How does TriVoca Health get your personal information?
The personal information processed by TriVoca Health is provided to us directly by you. No personal Information will be received from external sources.
Why does TriVoca Health have your personal information?
We will use the personal information that you have given us for market research purposes. We won’t reuse your personal information for another purpose after the end of the study.
How is TriVoca Health authorizee to process your personal information?
Under the applicable Washington State Law known as Washington My Health My Data Law (“the Law”), we process some of your personal information on the basis of your consent. You can remoke your consent at any time. You can do this by contacting the contact email address above. Other categories of personal information are processed on the basis of our legal obligations to do so.
Who will access your personal information?
Any data we would transfer to a third party would be carried out on the basis of an adequacy decision or subject to appropriate safeguards, in compliance with appplicable laws. TriVoca Health may share your personal information with the following recipients:
- TriVoca Health personnel with a need to know may receive your personal data for market research purposes and project-related services andsupport.
- Our subcontractors who implement technical and organizational security measures may receive your necessary personal information to provide adequate support for study purposes.
- Our client’s subcontractors, to whom we are required to transmit your data for study purposes and in accordance with the client’s instructions. These subcontractors may be located within or outside the State of Washington.
- Our client will receive, at the end of the study, an anonymous report with aggregated data about all participants. During the study, they will also receive information about you in a pseudonymized form, or in an identifying form if they have a compelling reason. They may be located within or outside the State of Washington.
- The study sponsor may also receive anonymous or pseudonymized information. They may be located within or outside the State of Washington.
- Our client and/or the study sponsor may attend by observing the discussion live or later by streaming exclusively to achieve the objectives of the study. The interviews may be recorded by us with our tools and infrastructure or by the client.
- If you report an adverse event during the study (during recruitment, the interview, or the focus group), TriVoca Health is required to inform the client as well as the pharmacovigilance department of the pharmaceutical companies which sponsors the market research study. An adverse event is an undesired event that may affect a person’s health or that is related to the handling or consumption of a product or substance during a healthcare procedure. TriVoca Health will not reveal the identity of the patient participants to the pharmaceutical sponsor.
How do we store your personal information?
We will securely store your personal information on our internal servers in the US following ISO 27001 Standards. Some data is securely held with our external data host Microsoft Azure. A link to their privacy notice can be found here. Depending on the platforms used, your personal information may also be securely stored at our data hosts, AWS and Rackspace, in the U.S. A link to their privacy notice can be found here (AWS) and here (Azure).
TriVoca Health will retain your financial information for 10 years for legal purposes and tax obligations. By default, unless otherwise instructed by the client, TriVoca Health will keep project research records for 12 months for quality control purposes. Your signed consent will be kept for 24 months for traceability purposes. After these periods, the data is deletd. Video recordings made by TriVoca Health through our platform QualBoard or other tools/devices (such as Teams, Zoom, and local CLT recording systems) will be deleted after 90 days from the end of the study.
What are your rights regarding your personal data?
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the information you gave us to another organization or you.
Please note that a request may be refused if it is manifestly unfounded or excessive. You are not required to pay any charge for exercising your rights. If you make a request, we will respond within one month. Please contact us at the contact email address above if you wish to make a request. You can also report any concerns to the contact email address above or to your Washington State Attorney General’s office if you are unhappy with how we have used your data. The Washington State Attorney General’s Office can be contacted here or by mail:
Consumer Protection:
800 5th Ave, Suite 2000
Seattle, WA 98104-3188
Non-disclosure agreement
During the study, we may present you with new products or concepts that are not yet known to the general public in order to gather your opinions on them. As these products or concepts are protected by business secrecy, you must undertake to preserve the confidentiality of the information that will be brought to your attention during the study by not disclosing it. ln particular, you are not authorized to:
- Record the content of the discussions.
- Comment about the contents in any form to anyone or on social media.
- Keep, sell, or distribute the tested products after the end of the study.
- Collect or reproduce, in any form whatsoever, the products, concepts, or materials presented.
- In case of disclosure, our client may engage your civil liability, claim damages from you, and obtain any measure to stop the infringement of its rights.
Furthermore, all concepts, inventions, products, declarations, or other results resulting from this study are the exclusive property of the company organizing the study, and you may not claim any payment in addition to the compensation provided for your participation.