Sago Health is now TriVoca Health.
Sago Health is now TriVoca Health.
Health Insights, LLC d/b/a TriVoca Health
Effective Date: July 8, 2026
Last Updated: July 8, 2026
These Website Terms of Use (“Terms”) govern access to and use of the website located at www.trivoca.com (the “Site”), operated by Health Insights, LLC, doing business as TriVoca Health (“TriVoca,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use the Site.
These Terms apply to the corporate/marketing Site only. They do not apply to and do not govern participation in TriVoca’s proprietary research panels, including Healthcare Voices and Patient Voices, which are governed by separate terms and conditions and privacy policies applicable to those panels.
We may revise these Terms at any time by updating this page. Changes are effective upon posting unless otherwise stated. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.
You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:
The Site and its entire contents, features, and functionality — including but not limited to all text, graphics, logos, images, and software, and the design, selection, and arrangement thereof — are owned by TriVoca, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, and other intellectual property laws.
These Terms permit you to use the Site for your personal, non-commercial use, or for legitimate business purposes related to evaluating or engaging TriVoca’s services. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Site without our prior written consent, except as permitted by applicable law (e.g., fair use).
“TriVoca Health,” “Healthcare Voices,” “Patient Voices,” and associated logos are trademarks of Health Insights, LLC. Other trademarks appearing on the Site may be the property of their respective owners.
If you submit information through a contact form, request-for-proposal inquiry, or similar feature on the Site, you represent that the information provided is accurate and that you have the right to submit it. Information you submit through the Site is subject to our Privacy Policy, available at
Any feedback, ideas, or suggestions you voluntarily submit regarding the Site or TriVoca’s services may be used by TriVoca without restriction or compensation to you, except as otherwise required by law or separate written agreement.
The Site may contain links to third-party websites or resources that are not owned or controlled by TriVoca. We are not responsible for the content, accuracy, or practices of any third-party sites. Inclusion of a link does not imply endorsement. You access third-party sites at your own risk and subject to their terms and policies.
THE SITE AND ALL CONTENT, MATERIALS, AND INFORMATION MADE AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TriVoca does not warrant that the Site will be uninterrupted, error-free, or secure, or that any defects will be corrected. Content on the Site, including descriptions of TriVoca’s panels, methodologies, or capabilities, is provided for general informational purposes and does not constitute a binding offer, warranty, or representation regarding any specific engagement. Any such terms are governed exclusively by a separately executed written agreement (e.g., a master services agreement or statement of work) between TriVoca and the applicable client.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRIVOCA, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT TRIVOCA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Nothing in these Terms is intended to limit any liability that cannot be limited or excluded under applicable law.
You agree to defend, indemnify, and hold harmless TriVoca and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of the Site or your violation of these Terms.
These Terms and any dispute arising out of or related to the Site shall be governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Deleware, and you consent to the personal jurisdiction of such courts.
This section governs the Site generally. It does not override any dispute resolution, governing law, or venue provisions in a separately executed agreement between TriVoca and a client or vendor, which shall control for matters arising under that agreement.
Where TriVoca references these Terms in a proposal, bid, statement of work, or similar business document, these Terms apply only to use of the Site itself (e.g., browsing, submitting inquiries) and do not, by themselves, create or modify any contractual relationship between TriVoca and a prospective or existing client. The rights and obligations of TriVoca and a client with respect to any engagement, including scope of work, fees, confidentiality, data handling, and liability, are governed exclusively by the definitive written agreement executed by both parties.
If any provision of these Terms is held to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
TriVoca’s failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
Questions about these Terms may be directed to:
Health Insights, LLC, dba TriVoca Health
1130 Raritan Road, 2nd floor
Cranford, NJ 07016
Email: compliance@trivoca.com